Appointment and Weather Policy

At Fenix Auto Detailing, your safety and the quality of our service are our top priorities. Because we use electricity and carry a power generator during our mobile detailing services, it's important that we work in safe weather conditions to avoid any potential risks.

Appointment Confirmation

To ensure everything goes smoothly, we will confirm your appointment the day before. During this confirmation, we'll check the weather forecast for your area.

Weather-Related Rescheduling

If the forecast predicts rain or unsafe conditions, we will reach out to you as soon as possible to discuss rescheduling your appointment. While we know that rescheduling can be inconvenient, working in the rain poses significant safety risks for our team due to the use of electricity and equipment.

Our Commitment to You

We understand the importance of having your vehicle detailed on time, and we will do our best to accommodate your schedule. Our goal is to reschedule your appointment at the earliest available time when the weather is safe for both you and our team.

Thank you for your understanding and cooperation. We look forward to providing you with exceptional service in the safest way possible!